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German Customer Service - Tourism
- Posted 25 April 2024
- Salary €32,000
- Location
- Job type Full Time
- Discipline Multilingual
- ReferenceKD25042402
- Contact NameKaren Dempsey
Job description
German Customer Service - Tourism. Located in Dublin. Hybrid Model. Salary 32k
About your New Employer
- This company is a highly successful and well-known tourism and travel company with their Irish office located in Dublin City Centre
- They specialise in group tours, conferences and events, luxury leisure travel, individual travel and online travel.
- Located in Dublin City Centre, Dublin 8
- Hybrid Working (3 days in office, 2 days working from home).
- Working Hours are Mon-Fri, 09.00-17.30.
About Your New German Customer Service Job
- Account management and customer services for clients in Ireland and the UK
- Client operations and ensuring department is running smoothly and efficiently
- Full utilisation of the Tourplan system to generate all client and supplier communications also ensuring that the confirmed proposal is accurately reflected in Tourplan thereby facilitating a smooth and accurate accounting process.
- Dealing with clients via phone, email, online chat and social media
- Upselling and crossing where there are opportunities
- Administration
- Marketing
What Skills You Need for this German Customer Care Job
- Written and spoke fluent German and English
- At least 2 years’ experience in customer care within the Tourism industry
- Good knowledge of the Irish and Scottish tourism industry products a distinct advantage
- Third level qualification in Business, Tourism or Languages or relevant experience.
What’s on Offer with this German Customer Care Job
- Salary of €32000.
- Permanent Job.
- Annual Bonus of €2,000.
- 23 Days of Paid Holidays.
- 10 Days of Paid Sick Leave.
- Annual Health Insurance Contribution of €500.
- Annual Pension Contribution of €500.
- Work remotely from any country in the world for up to 60 days per year.
What’s Next for this German Customer Support Job
- Call me, Karen, in Sigmar on 01 4744630 or email kdempsey@sigmar.ie for more information or apply through the link below.